Privacy Policy
Effective Date: August 14, 2026
At EverClean Evergreen, accessible from our website, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of personal information that is collected and recorded by EverClean Evergreen and how we use, process, and protect it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us directly.
1. Information We Collect
We collect several types of information from and about users of our website and services to provide you with a smooth, efficient, and customized experience. This includes:
- Personal Contact Data: When you request a free quote, book a service, or reach out to us, we may ask for your full name, email address, primary phone number, and physical property address.
- Service & Property Details: Specific information regarding your residential home or automobile cleaning requirements (e.g., square footage, number of windows, vehicle make/model, or specific area conditions).
- Technical & Usage Data: Information collected automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Communication Records: Copies of messages, emails, or notes from customer support interactions when you contact us for assistance.
2. How We Use Your Information
We use the information we collect in various ways to deliver our cleaning and detailing services efficiently, including to:
- Provide and Schedule Services: Deliver our professional exterior home cleaning (Window Cleaning, Pressure Washing, Gutter Cleaning) and Automobile Detailing services efficiently to your specified location.
- Customer Communication: Send accurate quotes, booking confirmations, invoice statements, and important service updates or reminders.
- Improve Our Website & Operations: Understand how visitors interact with our site to fix technical issues, optimize site performance, and improve our user interface.
- Customer Support: Respond promptly to your comments, feedback, questions, and general service requests.
- Marketing & Promotions: With your prior consent, periodically inform you about seasonal discounts, promotional offers, or new service releases.
3. Data Sharing and Third-Party Services
We strictly respect your personal privacy. EverClean Evergreen does not sell, rent, trade, or lease your personal information to third parties for marketing or advertising purposes.
We may share strictly necessary data with trusted third-party service providers only in the following contexts:
- Operational Partners: Third-party platform tools utilized for handling business operations such as secure payment processing, automated invoicing, or scheduled communications.
- Legal Requirements: If required to do so by law, court order, or in response to a valid public authority request to comply with legal processes or protect our legal rights.
4. Data Security & Retention
We employ administrative, technical, and physical security procedures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage system can be guaranteed 100% secure.
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, complete our contractual obligations, or maintain required business and accounting records.
5. Your Rights and Choices
Depending on your location, you have certain rights regarding your personal information, including:
- Access & Correction: The right to request copies of your personal data or ask us to update inaccurate information.
- Deletion (Right to be Forgotten): The right to request that we delete your personal data from our active systems, subject to legal retention obligations.
- Opt-Out: The right to unsubscribe from promotional emails or marketing messages at any time using the unsubscribe link provided in our emails.
6. Updates to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date” at the top. We encourage you to review this page periodically.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us through the official contact form on our website.